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Things to know when preparing for your visit
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Your visit is a one-time event. It is not possible to return later or swap furniture. Furniture is available to fill a need and not to replace existing furniture and is intended for your home only, not for friends or family.
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All of our furniture and household goods are donated and used.
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Furniture selection varies depending on current inventory and some items may be limited by family size.
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The Furnishing Fee is broken into $25 increments and is based on the “point” total associated with the items you selected when you and your case manager completed the referral.
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Payment is required at the time of your appointment.
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We accept cash, cashier's check, or debit/credit card
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We don’t accept checks or money orders
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Physically able help to assist in moving and transportation are required
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And are your responsibility (unless otherwise previously arranged by your Case Manager)
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Need to be on-site at the time of your appointment
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A moving truck is recommended if your furnishing fee is over $150 (this usually means you have large items ie: sofa and dining table)
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Reminders for Day of Appoint at greeNest
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Confirm your transportation. Do you know where to pick up your truck? Do you have tie-downs? Do you have someone to help you load and unload your furniture?
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Make sure you have your payment ready! We don’t accept checks or money orders, but we will accept cash, cashier's check, or debit/credit card.
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Make sure you know where we are located - 630 Brookstown Avenue, W/S, 27101
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It is a good idea to find us before your actual appointment, especially if you are unfamiliar with downtown.
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You should be on time because there may be a family scheduled after you, and you will want to have plenty of time to shop. Please let your Case Manager know ASAP if you need to cancel or reschedule your appointment.
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Communicate only through your Case Manager with regards to scheduling or changing your appointment.
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Click here for a printable version of this information
Haga clic aquí para obtener una versión en español de esta información
Click here for a list of what's included in our kits and packages
Qué está incluido en nuestros Kits y Paquetes